FAQs

When Will My Jewelry Ship?

  • Each Laura J Finery listing will include an approximate timeframe when you can expect your order to ship. You will receive an email notification upon shipment with tracking information.

  • We will contact you via email as soon as possible if we anticipate a delay in fulfilling your order. We take every step to ensure your satisfaction and will work hard to retain your business.

How Will My Jewelry Ship?

  • All Laura J Finery standard shipment orders will arrive to you via USPS Priority Mail or UPS Ground which takes 2-3 business days after shipment within the US. We cannot ship to PO Boxes at this time.

  • We do offer Expedited shipping via UPS if you need your order fast. Please contact us at laurajfinery@outlook.com for alternative processing, shipping options.

  • Laura J Finery designs will be delivered in their own Laura J Finery logo box or logo pouch, perfect for gift giving and for jewelry care. Our men’s collection will ship in LJF Men’s boxes/pouches.

  • Please contact us at laurajfinery@outlook.com for a quote on International shipments.

What Forms Of Payment Do You Accept?

  • We accept payment via Visa, MasterCard and American Express directly through our website as well as Paypal. All credit card transactions through our website are processed securely and encrypted through Stripe Credit Card Processing. We never have access to your credit card information.

Do You Charge Sales Tax?

  • We charge 8.25% sales tax in the state of Texas at this time.

How Do I Care For My Laura J Finery Designs?

  • Laura J Finery designs are created using a variety of materials including vermeil, sterling silver, fused 14K gold fill, 24k gold plating, Swarovski™ crystal, semi-precious gemstones and Japanese glass beads. To ensure long term wear, please limit your jewelry's exposure to water, oils, perfumes, chlorine and excessive sweat.

Can I Return My Order?

  • If you receive your order and are dissatisfied, please contact us at laurajfinery@outlook.com and we'll see what we can do to remedy your concerns. We must receive your unworn jewelry in the same condition you received it in within 7 business days of your original shipment receipt to qualify for a refund or shop credit.

  • Because we use semi-precious gemstones and precious metals there may be slight imperfections and variations in the stones and texture of metals. These imperfections lend to the organic beauty of each of our designs

What If I Need Repairs?

  • We are happy to perform repairs on our designs due to normal wear and tear. Please send us a message on the Contact Us page or email us at laurajfinery@outlook.com. A repair fee may apply depending on the nature of the repairs.

  • To prolong the life of beaded jewelry please store flat as opposed to hanging to reduce the chance of jewelry cord sagging.

What if my Jewelry Tarnishes?

  • Many Laura J Finery designs are sterling based which naturally oxidizes over time. To reduce the chance of oxidation please store your jewelry in sealed containers or boxes when not in use. You can even store with silica pouches found in new shoe boxes to reduce moisture in the air around your jewelry further reducing the chance of oxidation.

  • To clean your jewelry we recommend using non abrasive polishing cloths such as Sunshine Polishing cloths www.sunshinepolishingcloth.com These amazing cloths work great to remove tarnishing and grime from fine to costume jewelry. Or, you can use a soft toothbrush and a hydrogen peroxide toothpaste to gently clean most metals. We do not recommend this method on beadwork however.