FAQs / Shipping

SHIPPING

Orders process within 1-3 business days (excluding weekends and holidays) once payment has processed.
US orders ship USPS Priority Mail unless expedited shipping is selected at checkout. Priority Mail usually takes between 2-5 days (excluding Sunday’s) to arrive.
Every order comes with an email or text receipt which includes a unique order number which can be used to track the status of your order.
Laura J Finery gift boxes come in a variety of colors and ribbons, perfect for gift giving! We include multiple items in each box up to two gift boxes per package. If you need more gift boxes simply send us a message at checkout.

JEWELRY CARE

Laura J Finery designs are created using a variety of materials including vermeil, sterling silver, fused 14K gold fill, 24k gold plating, Swarovski™ crystal, semi-precious gemstones and Japanese glass beads. To ensure long term wear, please limit your jewelry's exposure to water, oils, perfumes, chlorine and excessive sweat.
Store flat in a dresser drawer if possible. The less exposure to open air the better as a rule for all jewelry.

If you receive your order and are dissatisfied, please contact us at laurajfinery@gmail.com and we'll see what we can do to remedy your concerns. We must receive your unworn jewelry in the same condition you received it in within 7 business days of your original shipment receipt to qualify for a refund or shop credit.
Because we use semi-precious gemstones and precious metals there may be slight imperfections and variations in the stones and texture of metals. These imperfections lend to the organic beauty of each of our designs

We are happy to perform repairs on our designs due to normal wear and tear. Please send us a message on the Contact Us page or email us at laurajfinery@gmail.com. A repair fee may apply depending on the nature of the repairs.

Many Laura J Finery designs are sterling based which naturally oxidizes over time. To reduce the chance of oxidation please store your jewelry in sealed containers, drawers or boxes when not in use. You can even store with silica pouches found in new shoe boxes to reduce moisture in the air around your jewelry further reducing the chance of oxidation.
To clean your jewelry we recommend using non abrasive polishing cloths such as Sunshine Polishing cloths www.sunshinepolishingcloth.com These amazing cloths work great to remove tarnishing and grime from fine to costume jewelry. Or, you can use a soft toothbrush and a hydrogen peroxide toothpaste to gently clean most metals. We do not recommend this method on beadwork however.